Check-in: From 16:00 Check-out: By 10:00 Early check-in or late check-out may be available upon request and is subject to availability and an additional charge
Maximum Occupancy
Maximum occupancy varies by property and is stated on your booking confirmation. Only registered guests included in the booking are permitted to stay overnight.
No Parties or Events
Parties, events and unauthorised gatherings are strictly prohibited. Breaches may result in termination of the stay in accordance with the terms of your booking.
Noise
Please respect neighbouring residents and keep noise to a reasonable level at all times, particularly during quiet hours between 22:00 and 08:00.
Smoking
Smoking and vaping are not permitted inside any Dymigo Property accommodation. Evidence of smoking or vaping inside the property may result in additional cleaning
Pets
Pets are not permitted unless agreed with Dymigo Property in advance. Where permission is granted, additional conditions or charges may apply.
Damage & Loss
Guests are responsible for any damage, loss or missing items caused during their stay. Where applicable, reasonable repair, replacement or additional cleaning costs may be charged in accordance with the terms of the booking.
Parking
Parking arrangements vary by property. Where parking is provided, guests must follow the property-specific parking and access instructions supplied before arrival. Please park only in designated areas and ensure access points are kept clear.
Keys & Access
Access arrangements vary by property. Full check-in instructions, including key or lockbox access and any required parking information, will be provided before arrival. Guests are responsible for returning all keys, fobs and access devices as instructed at check-out.
Cleanliness
Please leave the property in a reasonable and tidy condition at check-out. Where additional cleaning is required beyond normal use, reasonable additional cleaning charges may apply in accordance with the terms of your booking.
House Rules & Compliance
By confirming a booking, guests agree to follow the applicable house rules and booking terms throughout their stay. Serious or repeated breaches may result in the stay being terminated in accordance with the terms of the booking.
Security Deposit
A refundable security deposit may be required for certain bookings. Where applicable, the amount and payment requirements will be confirmed before check-in. The deposit may be used against damage, loss, excessive cleaning or breaches of the booking terms, with any remaining balance returned following a satisfactory post-stay inspection.
Further Information
Before Your Arrival
Full property-specific check-in instructions will be provided before arrival, including access information, parking guidance where applicable, Wi-Fi details and other information needed for your stay.
Cleaning & Standards
All Dymigo Property accommodation is professionally cleaned and prepared before each stay, with fresh bed linen, towels and essential amenities provided for your arrival.
Short & Extended Stays
We welcome both short and extended stays across our properties. Preferential rates may be available for longer bookings, including corporate, contractor and relocation stays. Contact us directly to discuss your requirements.
Book Direct
Book directly with Dymigo Property for our best available rates and direct support from our team. For extended stays, corporate accommodation or repeat bookings, contact us directly to discuss tailored rates and availability.
Terms & Conditions
Booking Confirmation
All bookings are subject to availability. A booking is confirmed once Dymigo Property has issued confirmation and any required payment has been received, unless otherwise agreed in writing.
Payment Terms
Payment must be made in accordance with the terms provided at the time of booking. Any required payments must be received before check-in unless otherwise agreed. Failure to make payment when due may result in cancellation of the booking.
Security Deposit
A refundable security deposit may be required for certain bookings. Where applicable, the amount and payment requirements will be confirmed before check-in. Reasonable deductions may be made for damage, loss, missing items, excessive cleaning or breaches of the booking terms.
Cancellations & Refunds
Cancellation and refund terms for direct bookings will be provided at the time of booking and may vary depending on the rate, length of stay or booking arrangement. Bookings made through third-party platforms are subject to the applicable platform's cancellation terms.
Check-in & Check-out
Guests must observe the check-in and check-out times confirmed for their booking. Early check-in or late check-out may be available upon request, subject to availability and an additional charge.
Use of Property
The property must only be used for the purpose agreed at the time of booking. Parties, events, unauthorised gatherings and illegal activity are prohibited. Guests must comply with the applicable House Rules throughout their stay.
Guest Responsibility
Guests must take reasonable care of the property and its contents. The person making the booking may be responsible for reasonable costs arising from damage, loss, excessive cleaning or breaches caused by members of their booking party.
Maximum Occupancy & Registered Guests
The number of occupants must not exceed the maximum permitted for the property or the number confirmed on the booking. Unregistered overnight guests are not permitted unless agreed with Dymigo Property in advance.
Access & Parking
Guests must follow the property-specific access and parking instructions provided before arrival. All keys, fobs and other access devices must be returned as instructed. Reasonable replacement costs may be charged for lost or unreturned access devices.
Damage, Maintenance & Emergencies
Any damage, maintenance issue or emergency affecting the property should be reported to Dymigo Property as soon as reasonably possible. Guests should not arrange or undertake repairs without authorisation, except where immediate action is reasonably necessary in an emergency.
Liability
Nothing in these terms excludes or limits liability where it would be unlawful to do so. Subject to applicable law, Dymigo Property is not responsible for circumstances outside its reasonable control or for guests' personal belongings.
Right to Refuse or Terminate Stay
Dymigo Property reserves the right to refuse or terminate a stay where there is a serious or repeated breach of the booking terms or House Rules, subject to applicable law and the circumstances of the booking.
Third-Party Bookings
Bookings made through third-party platforms such as Airbnb or Booking.com may also be subject to the terms and policies of the relevant platform. Where required, the platform's applicable terms may take precedence.
Governing Law
These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory rights available to consumers.
Privacy & Data Policy
Information We May Collect
We may collect information you provide when making an enquiry or booking, including your name, email address, telephone number, booking and stay details, communications with us and other information reasonably required to manage your stay. Payments may be processed by third-party providers, and Dymigo Property does not necessarily store full payment card details.
How We Use Your Information
We may use your information to respond to enquiries, manage bookings, communicate with you about your stay, provide check-in and property information, process payments, provide guest support, maintain business records and comply with legal or regulatory obligations.
Sharing Your Information
We do not sell your personal information. Where necessary, information may be shared with service providers involved in delivering or managing your booking, such as booking platforms, payment processors, property management systems and relevant suppliers. Information may also be disclosed where required by law or where reasonably necessary to protect our legal rights.
Data Retention & Security
We take reasonable measures to protect personal information against unauthorised access, loss or misuse. Information is retained only for as long as reasonably necessary for the purposes for which it was collected, including applicable legal, accounting and record-keeping requirements.
Your Rights
Depending on the circumstances, you may have rights in relation to your personal information, including rights to request access, correction or deletion, restrict or object to certain processing, and request transfer of your information. You may also have the right to raise a complaint with the Information Commissioner's Office.
Cookies & Website Services
Our website may use cookies and similar technologies that are necessary for the website to function or help us understand how it is used. Where required, consent will be requested before non-essential cookies are used. Third-party services used by the website may also process information in accordance with their own privacy policies.
Third-Party Booking Platforms
Where you book through a third-party platform such as Airbnb or Booking.com, that platform will process personal information in accordance with its own privacy policy. Dymigo Property may receive information from the platform where necessary to manage your booking and stay.
Contact Us
If you have any questions about this Privacy & Data Policy or how your personal information is handled, please contact: